Infor Consulting Services
We design, customize, and integrate enterprise-grade applications that align with your workflows, enhance efficiency, and drive growth.
5+
Service Areas
100%
ERP Focus
24/7
Support
End-to-End
ERP Services
overview
Transforming Your Infor Experience
We provide support services to optimize your Infor environment, including functional support, system migration, solution design, and application implementation for efficient operations and continuous improvement.
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Functional Support
Day-to-day application support, user training, and issue resolution to ensure smooth operations.
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Infor Migration
Seamless migration with secure data transfer, system configuration, and minimal downtime.
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Solution Design
Custom architecture and scalable solutions tailored to business needs and future growth.
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Application Implementation
Workflow automation and e-invoicing integration to improve efficiency and process accuracy.
What We Deliver
Our Support Services
From custom reporting to deep ERP integrations — every aspect of your Infor LN ecosystem, built and optimized.
Application Training
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New User Training
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Refresher Courses
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New Feature Training
Ongoing Support & Resolution
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Day to Day Application Support
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Issue Resolution
Methodology
Crayonte Implementation Methodology
A proven 7-phase framework for seamless Infor ERP implementation
Prioritize Needs
Requirement
Costs
Timeline
Tool
Kick-off
Project Team
Roles
Responsibilities
Master Plan
Design
Process Modeling
Process Roles
Process Testing
Process Blueprint
Training
Training
Design Document
Work Instructions
SOPs
Testing
Migration Workshop
Process Accept. Testing
Trial Operation Run
Test Cases
Readiness
User Roles
User Training
User Guides
Trial Oper. Run
Go Live
Cutover Plan
Migration
Go Live
Support
OUR EXPERTISE
What We Bring to You
Proven expertise across technical skills, certified capabilities, and experienced professionals — delivering reliable and scalable Infor solutions.
Technical Skills
Relevant technical expertise, strong communication, and problem-solving capabilities to support complex business needs
Certifications
Industry-recognized certifications, vendor-specific accreditations, and continuous training ensuring up-to-date expertise.
Experienced Team
Skilled professionals with collaborative culture and deep domain knowledge across Infor systems.
VALIDATED EXCELLENCE
Certifications
Industry-recognized Infor certifications validating our expertise in application management and system optimization.
LN Cloud Finance Consultant
LN Cloud Manufacturing & Planning Consultant
LN Cloud Logistics Consultant
ACHIEVEMENTS
Impact We’ve Delivered
Driving measurable success through optimized systems, automation, and continuous improvement across Infor environments.
Trust & Compliance
Security & Continuity, By Design
At Crayonte, we're building security and resilience into every product and service through alignment with ISO/IEC 27001, ISO/IEC 27002, and ISO 22301. Our certification journey is currently in progress, reflecting our commitment to globally recognized standards.
Information Security Management (ISO/IEC 27001,27002)
A formal ISMS covering access control, asset classification, secure development, and operations security — governing how client and system data is handled end-to-end.
Business Continuity Management (ISO 22301)
Documented continuity and recovery procedures so critical services — including AMS and Other Product services operations — stay resilient against disruption.
Structured Risk Management
Risks are identified, assessed, and treated through a defined process, with clear ownership assigned across technical and operational teams.
Independent Audit & Continuous Improvement
Practices are reviewed on an ongoing cycle, with corrective actions tracked to closure — a living system, not a one-time checklist.
Training Program
Our Training Topics
Structured Infor LN training across 3 levels — from feature basics to complex end-to-end process mastery.
Foundation
Getting Started
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Infor LN - Manufacturing Process
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Infor LN - Planning Process
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Infor LN - Sales Process
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Infor LN - Procurement Process
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Infor LN - Warehouse Process
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Infor LN - Quality Process
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Infor LN - Service Process
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Infor LN - Project Process
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Infor LN - Finance Process
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Infor LN - CRM
Intermediate
Building Proficiency
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Infor LN - Manufacturing Process
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Infor LN - Planning Process
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Infor LN - Sales Process
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Infor LN - Procurement Process
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Infor LN - Warehouse Process
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Infor LN - Quality Process
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Infor LN - Service Process
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Infor LN - Project Process
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Infor LN - Finance Process
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Infor LN - CRM
Advanced
Full Mastery
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Infor LN - Manufacturing Process
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Infor LN - Planning Process
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Infor LN - Sales Process
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Infor LN - Procurement Process
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Infor LN - Warehouse Process
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Infor LN - Quality Process
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Infor LN - Service Process
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Infor LN - Project Process
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Infor LN - Finance Process
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Infor LN - CRM